Private global firm

One of the world’s top ten largest private employers and one of Fortune’s most admired companies was in the process of executing a three-pronged strategy to respond effectively to the business impacts of COVID-19 and position itself strongly for the future. Key to the success was the ability for leaders to adapt with agility and resilience to an uncertain and changing environment, while maintaining operational excellence.

The APAC Managing Director engaged SMG to support the Regional Managing Directors and their leadership teams to develop the core leadership capabilities and mindsets needed to succeed in this environment.

These included:

• Leading through uncertainty
• How to build a culture of innovation
• The principles of effective communication during change and uncertainty.

The biggest challenge was to keep time away from the business to an absolute minimum, yet provide a high-impact real-time learning solution with minimal touch points in a virtual environment.

Our three-phase solution:

Phase one: Research the context in which leaders were operating to assess the ideal mechanism for learning and the learning transfer that leads to behavioural shifts.

Phase Two: Implementation of the learning solution which involved a series of highly interactive one-hour curated webinars delivered to a regional audience. This phase provided leaders with supporting collateral to embed the learning and support knowledge transfer.

Phase Three: Data analytics gathered from pre and post-webinar surveys and live interactive polls and assessments to assess learning and impact. Analysis of this data provided insights to help decision-making at the executive level.